Frequently Asked Questions - FAQ

petap, s. r. o. is an independent party between the seller and the buyer. It is of the utmost importance for us to truthfully document an item that we publish in auctions. During the test, of course, it may happen that various factors enter the inspection and some information is missing, which may affect the final documentation. We are also behind these shortcomings and we are ready to resolve your complaint or claim immediately. In case of such a finding, please fill in the complaint protocol and send it to us by email at: [email protected], or contact us at +421 940 504 444 every working day between 09:00 – 16:00 hrs.

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